Work is learning and learning is work: Becoming a High-Impact Learning Organization

Work is learning and learning is work: Becoming a High-Impact Learning Organization
Posted by Josh Haims and Dani Johnson on August 8, 2017.

New research from Bersin by Deloitte, Deloitte Consulting LLP, on what it means to be a mature, High-Impact Learning Organization (HILO) sharpens the urgency for the learning and development (L&D) function to evolve or potentially risk becoming irrelevant. CLOs: it’s time to strategically consider and put on your four faces; you have a tremendous opportunity (and an obligation) to drive the change needed to create and support a culture of always-on learning. C-suite and business leaders: you can’t afford to be complacent; you also “own” learning. How can you, as senior leaders, move your company toward high, Level 4 maturity as a true learning organization?

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Connected learners > Common business context > Accelerated learning

Connected learners
Posted by Anagha Sawant on June 22, 2017.

Businesses are transforming rapidly to keep pace with an increasingly digital world. However, their ability to embrace digital depends, to a large extent, on their talent’s ability to perform in this new and ever-changing environment. Employees are having to constantly learn, unlearn, and relearn to match steps with their changing work environments and job roles. And they are having to do this fast.  How can organizations accommodate with learning that is both fast-paced and constant?

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Always-on learning: Evolving L&D’s role

Seen less, experienced more

Always-on learning: Evolving L&D’s role

Posted by Matt Stevens on May 31, 2017.

Traditionally, the role of the learning and development (L&D) function was plain to see, evident first in various course catalogs and instructor-led classroom training and later in e-learning that was essentially classroom training transferred online. Today, however, L&D is evolving to be a more ubiquitous, more behind-the-scenes force for supporting and enabling employee development and performance.

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Learning—The next frontier of digital HR

Learning—The next frontier of digital HR

Posted by Arthur Mazor, Praveen Kaushik, Jason Magill, and Manoj Parthasarathy on May 9, 2017.

Are we entering a golden era of technology solutions that enable lifelong learning and development? From the emergence of learning experience platforms, virtual and augmented reality courses, and on-demand mobile content to data analytics, it seems that every aspect of learning technology is taking a massive leap forward with a goal toward “always on” lifelong learning–and creating an experience that places the learner front-and-center and becomes learner-led rather than organizationally driven.

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Retail talent in the spotlight

A new operating model for talent acquisition
Posted by Nathan Sloan on December 16, 2016.

It’s retail’s annual turn in the spotlight—and under the microscope—as the holidays mark the industry’s busiest, often make-or-break time of year. It’s also when many of the talent challenges pervasive in the retail industry come to a head. The ongoing struggle to attract qualified people, the pressure to operate with agility, and the broad and deep impact of digital technologies are all heightened during retail’s hottest season. As part of studying retail disruptions, Deloitte examined the talent practices of a wide range of retailers in our recent publication, Retail Talent Disrupted.

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Workday Learning: A new disruptor in the fast-paced learning market

Workday Learning: A new disruptor in the fast-paced learning market
Posted by Jason Magill, Manoj Parthasarathy, and Walt Sokoll on November 30, 2016.

In Bersin by Deloitte’s new report previewing 2017’s top nine trends disrupting HR technology, the learning market is featured for its ongoing massive evolution. Driven by cultural, demographic, and business realities, learning and development (L&D) is being viewed as essential not only to ensure a suitably skilled and competent workforce but also to attract talent (particularly Millennials) in the first place. According to the report, “[the] entire marketplace of corporate learning tools is being turned on its head….”1 We’ve had the chance to observe this firsthand with the introduction of Workday Learning, a new entrant in the fast-paced, cloud-based learning market.

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Content curation:

How L&D is getting a handle on this organizational responsibility


Posted by Amy A. Titus and Dani Johnson on October 12, 2016.

Curation has been a buzzword in the Learning & Development (L&D) space for a few years now. With the proliferation of information, it’s getting harder and harder for employees to find valid, up-to-date, engaging content to meet their needs. Bersin by Deloitte data from its High-Impact Learning Organization study tells us that the biggest challenge employees face when they’re trying to learn isn’t the lack of content—it’s finding the right content.

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How telecom icon AT&T’s talent reskilling enables future relevance

How telecom icon AT&T’s talent reskilling enables future relevance
Posted on September 27, 2016.

The talent crisis and some of the ways organizations are dealing with it has been a topic of conversation on HR Times since we started. We’ve discussed it from a manufacturing perspective (and in particular, the chemical industry), an HR perspective, a finance industry perspective, and a broad national perspective. Now in a new Harvard Business Review article, John Donovan, AT&T’s chief strategy officer and group president, and our own Deloitte Consulting LLP principal, Cathy Benko, take a company-specific perspective, explaining how one of the largest and most iconic companies in the world (No. 10 on the Fortune 500) is addressing the talent challenge.

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