The Four Faces of the CLO: A Framework for Understanding Roles and Focusing Development

CLO Framework

Posted by Amy A. Titus and Josh Haims on January 14, 2014

In a recent HR Times post, we looked at how CLOs (Chief Learning Officers) are thinking about and dealing with the many moving forces at work in the global marketplace and workplace. We’ve also been researching the CLO role itself to understand what’s expected of these leaders and what it takes to fulfill their mandate to ensure the organization’s talent has the skills and abilities to meet business needs. What grew out of our research is a framework comprising four distinct roles — or Faces — CLOs take on: Steward, Operator, Catalyst, and Strategist.

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