The impact of platform as a service (PaaS) on HCM cloud solutions

Posted by Gary Cole on August 2, 2018.

One aspect of HCM cloud solutions that attracted early adopters was the promise of a “controlled” environment that forced organizations to adopt standardized business processes and data. This standardization certainly is a benefit to moving to a software as a service (SaaS) model; however, one reason for touting the benefits of a controlled environment was because that’s what the solutions were initially. Over time, these systems have evolved and now give customers the ability to extend functionality through platform as a service (PaaS) capabilities. Oracle and SAP SuccessFactors already offer PaaS options to their HCM customers, and Workday is in the process of releasing its PaaS solution to the market. Here’s what you should know.

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Meeting the Globalization Challenge

Insights from the HR Shared Services Executive Retreat

Superman Myth

Posted by Art Mazor

Recently at the HR Shared Services Executive Retreat, we discussed globalizing HR service delivery and how companies are approaching the challenges inherent to delivering HR services globally. A natural tendency is to begin by thinking that globalization is about trying to decrease or minimize differences in how services are delivered. The initial idea is often that the only way to deliver shared services in HR is to have everyone operating from common policies, technology, and data. Eventually, however, particularly in large, global organizations, it becomes clear that achieving so much standardization is not only hard, but also not necessary or even desirable. We also discussed how to deploy different types of HR shared services capabilities to support and enable the way organizations need to work globally.

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New Rules for New Tools

Live from the HR Shared Services Executive Retreat

New Rules for New Tools

Posted by Marc Solow on July 30, 2013

In many organizations, HR has been one of the earliest adopters of cloud and Software as a Service (SaaS) solutions as an alternative to traditional ERP or home-grown on-premises systems. Our first panel discussion today at the HR Shared Services Executive Retreat, New Rules for New Tools, features perspectives from both users and a provider of SaaS technology.

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Shared Services: A Look Before You Leap (or Step)

Shared Services
Posted by Jim Scully on July 1, 2013

We’re about 18 years into the use of shared services to streamline and add efficiency and cost-effectiveness to the delivery of HR services. Back then, shared services organizations (SSOs) were made possible by the technological leap from real-time mainframe computing to the now-familiar client-server environment, as the new technology enabled efficient centralization of information processes. Now, in the next giant leap, client-server technology is being uprooted by cloud solutions and the software-as-a-service (SaaS) phenomenon. This latest disruption presents some interesting implications for shared services.

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