Upping your game: From functional experts to business advisers

Learning Measurement Part 1

Posted by Erin Clark , David Fineman, Praveen Kaushik, and Mariana Aguilar on August 6, 2018.

For many businesses, our behaviors as consumers—our clicks, our scans, our searches—drive decisions about how, where, and when to place certain information in front of us. And that placement, determined by our own behaviors, can result in higher sales and greater revenue per advertising dollar for many of those businesses. Data and the analytics horsepower that yield these kind of insights are quickly becoming table stakes for the way most organizations interact with and engage with customers. A business strategy without a data strategy is often an indicator of a company’s naiveté,1 and many are becoming data-driven businesses. Why, then, do learning leaders often continue to struggle with the age-old battle of evaluating the value of learning to the business? Why do they continue to find it so difficult to justify increased investment? The answer: They are thinking about the problem all wrong.

Continue reading “Upping your game: From functional experts to business advisers”

How are you evolving Learning & Development to drive business transformation?

Posted by Jamie Breshears , Joanne M. Kim, and Neha Yadav on July 9, 2018.

Today’s disruptive environment means organizations must always be looking to reinvent their business models and how they serve their customers. To enable these transformations, they need to be able to quickly reskill or upskill their people. Typically this has been the responsibility of the Learning & Development (L&D) function, but business leaders are telling us that L&D hasn’t been keeping up with the needs of modern learners. In fact, more than half (54 percent) of respondents to the 2018 Deloitte Global Human Capital Trends survey said they had no programs in place to build the skills of the future.1 As legacy L&D responsibilities become less relevant, L&D organizations should be looking inward to assess their current capabilities against those needed to advance the organization and ready people for the future of work.

Continue reading “How are you evolving Learning & Development to drive business transformation?”

Look beyond the traditional to enable learning with technology

Posted by Elizabeth Barisick, Dani Johnson, and Jason Magill on June 5, 2018.

Look beyond the traditional to enable learning with technology
Understanding the learning technology marketplace can be daunting. The ever-changing landscape of new vendors, new solutions, and new problems that organizations are looking to technology to help solve can be difficult to keep up with. Until now, many of the organizations we talk to use technology to help them make old practices more efficient (think e-learning instead of instructor-led). Some also use it to make the learner experience more engaging. But some of the most high-performing companies are going even further and thinking about the role of technology in learning completely differently.

Continue reading “Look beyond the traditional to enable learning with technology”

Learning undone: Enabling the “career constellation”

Posted by Terry Patterson, Ina Gantcheva, and Erin Clark on May 23, 2018.

Our paradigm of what a career looks like is rapidly evolving in this, the “age of accelerations”1 The learning organization has an opportunity to take the lead in enabling organizations to evolve in kind. Learning—both as a functional department and as an embedded element of organizational culture—should configure to enable the challenging, meaningful growth experiences and career mobility people seek while also building, sustaining and evolving the capabilities needed to deliver for the business.

Continue reading “Learning undone: Enabling the “career constellation””

The future of work means anything is possible

But first, learning needs to be undone, reimagined, and recast into the flow of work

Posted by Amy A. Titus, Josh Haims, Terry Patterson, and Joanne Kim on May 2, 2018.

As the future of work unfolds, adaptable learning organizations will likely stay ahead of their competition, attract the best and the brightest prospects, and manage market movements with their customer base with more agility. Learning leaders are well positioned to lead the charge to develop an adept workforce that can not only respond to rapid shifts in markets, but also thrive in them as well.
Continue reading “The future of work means anything is possible”

Corral fast-moving learning technology and curation with a governance framework

Drive organizational performance at the same time

Posted by Amy A. Titus, Jen Behrens, and Michelle Weaver on February 21, 2018.

The fast pace of change and development in learning technology presents an ongoing challenge for Learning & Development (L&D) functions. Choosing from myriad technologies, figuring out how to pilot and implement them, working with vendors, training L&D staff and the organization’s employees on their use, curating content—all aspects must be considered and managed. A governance framework can help bring order to this crucial and complicated L&D mandate while also strengthening and sustaining organizational performance.

Continue reading “Corral fast-moving learning technology and curation with a governance framework”

Total Rewards – Total Relationships

Driving towards a Simply Irresistible Organization demands a shift in Total Rewards

Posted by Arthur Mazor, Chad Atwell and Jason Flynn on February 2, 2018.

Total Rewards leaders (Compensation & Benefits) are increasingly pressured from both inside and outside the modern organization. Long-time experts in this profession are accustomed to balancing the needs of the workforce, business, and regulators. Now more than ever there are new challenges for Total Rewards professionals to get ahead of – or risk being caught off guard.

Continue reading “Total Rewards – Total Relationships”

Conditions, not content: What higher-performing organizations focus on in employee development

Posted by Dani Johnson and Elizabeth Barisik on January 17, 2018.

A recent Deloitte survey indicates that only 40 percent of surveyed organizations feel that their corporate learning function is relevant and impactful in supporting employee development.2 Think about that; the primary responsibility of corporate learning functions is employee development, and 60 percent of organizations feel that theirs is falling short. Two factors may contribute to this perception.

Continue reading “Conditions, not content: What higher-performing organizations focus on in employee development”

Embracing L&D’s evolving role: Less control, more influence

Posted by Dani Johnson and Jen Stempel on January 2, 2018.

In talking about and presenting BersinTM, Deloitte Consulting LLP’s latest research on High-Impact Learning Organizations (HILOs) over the past few months, we’ve seen real trepidation on the part of Learning & Development (L&D) professionals. Why? As it turns out, the research indicates that the majority of employee development is not under the direct influence of the L&D department. In fact, most of it is cultural and systemic in nature, leaving many of the more tactical, traditional practices of L&D less impactful than they may have been in the past.

Continue reading “Embracing L&D’s evolving role: Less control, more influence”