The chicken or the egg

Does culture create a leader, or can a leader create culture?

The chicken or the egg
Posted by Anthony Abbatiello on October 07, 2016.

What came first, the chicken or the egg? That question may be as old as time itself.

At Deloitte, we’re pondering a modern version of that question. Does the leader create the culture or does the culture create the leader? Taking that a step further, what’s the cost to an organization’s culture if the leader is a “bad” egg? Culture is a system of values, beliefs, and behaviors that shape how real work gets done in an organization. When organizational culture is aligned to business strategy, the workforce will act and behave in ways that support the achievement of business goals. It’s the leaders’ duty to uphold the values and beliefs of the organization’s culture through their actions and decisions. This, in turn, enables the execution of strategy.
Continue reading “The chicken or the egg”

Organizational Network Analysis

Powering teams to better execute business strategy

Organizational Network Analysis

Posted by Tiffany McDowell, PhD and Don Miller on August 4, 2016.

Companies today are “living organizations” that must constantly adapt to market and industry pressures in order to stay competitive. This mode of continual change means they can no longer operate effectively in formal, rigid frameworks. Most executives recognize this shift—92 percent of surveyed leaders believe that redesigning their organization is either very important or important, and many are moving away from formal, functional structures and redesigning their organizations to be dynamic and team-based. Organizational Network Analysis (ONA) is a tool that can help manage living organizations to keep them agile and responsive to changes in the business environment.

Continue reading “Organizational Network Analysis”

New TEDx talk: How to be smarter and make better choices (in just 13 minutes!)

New TEDx talk: How to be smarter and make better choices (in just 13 minutes!)
Posted by Juliet Bourke on May 10, 2016.

Five years ago I started reading everything I could find on the topic of diversity of thinking and decision making. There was a lot more opinion than fact, so I started doing my own research too. And, because I work in consulting, my team and I did a lot of our research in real workplaces. So our ideas are thoughtful and practical.

I made mistakes—the biggest one was to think that diversity of thinking was a substitute for capability. It’s not. You can’t just put a whole lot of people into a room who know nothing about a topic and assume that diversity of thinking will plug those knowledge gaps. Take it from me—I tried it, it doesn’t work.

Continue reading “New TEDx talk: How to be smarter and make better choices (in just 13 minutes!)”

Diversity of thinking: Taking a good idea and making it real

Diversity of thinking: Taking a good idea and making it real

Posted by Juliet Bourke on April 21, 2016.

Diversity of thinking is often touted as a panacea to groupthink and organizational inertia, but how do leaders take that profound insight and make it real? In my new book, Which two heads are better than one?, I take a practical approach to this challenge. Let me introduce these ideas with one set of examples.

Continue reading “Diversity of thinking: Taking a good idea and making it real”

Workforce management issues heightened during the holidays

Workforce management issues heightened during the holidays

Posted by Lisa Disselkamp on December 22, 2015.

Tis the season—the time of year that takes the challenge to balance personal and professional commitments to new heights. While some of the increased stresses businesses and employees experience can be chalked up to the end-of-year holiday rush, they are often accentuated examples of shortcomings that plague workforce management systems year-round.
Continue reading “Workforce management issues heightened during the holidays”

Lessons from our research: Ways to build a diverse, inclusive organization

Lessons from our research: Ways to build a diverse, inclusive organization

Posted by Josh Bersin on December 17, 2015.

With all the press we read about diversity, inclusion, women in leadership, and the need to be open-minded about religious and cultural differences, one might ask “Is 2016 going to be the year of diversity in business?” Yes, I believe so: this topic has been raised in the public eye, and a broad range of research1 indicates that inclusive and diverse businesses outperform their peers by a significant margin. If you aren’t taking this topic seriously, you should be.
Continue reading “Lessons from our research: Ways to build a diverse, inclusive organization”

Beating the skills shortage

UpSkill America aims to train 24 million frontline workers

Beating the skills shortage

Posted by Alice Kwan and Danielle Hawkins on July 14, 2015.

The problem has been well-documented: America faces a serious shortage of skilled workers that threatens the nation’s ability to grow and prosper.1 In April 2015, a White House Summit convened to address the critical need to expand economic opportunity for low-wage workers and develop a more skilled workforce. UpSkill America2 is an employer-led movement to address this issue so that frontline, entry-level jobs can become stepping stones to higher-paying, mid-skill positions.

Continue reading “Beating the skills shortage”

Will talent be the weak link in the supply chain of the future?

Strengthen the ties between HR and the supply chain organization

Will talent be the weak link in the supply chain of the future?

Posted by Kelly Marchese
and Ben Dollar on June 11, 2015.

For the third year in a row, Deloitte surveyed supply chain leaders (400 executives from global companies) to understand their most important issues and the steps they’re taking to address them. This year’s report of the survey findings, Supply Chain Talent of the Future, highlights the sweeping transformation underway in the supply chain function and the talent challenges emerging as make-or-break factors in achieving transformation goals. As in previous surveys, we see marked differences between supply chain “leaders” and “followers” in how they’re tackling both transformation and talent. This survey also highlights an interesting disparity—and a corresponding opportunity—concerning the relationship between HR and the supply chain organization. Continue reading “Will talent be the weak link in the supply chain of the future?”

Is IT a profession in trouble?

Why IT professionals feel left out

Is IT a profession in trouble? Why IT professionals feel left out

Posted by Josh Bersin on May 28, 2015. Originally published on LinkedIn.

The world of IT has changed dramatically in the last 20 years. Decades ago Information Technology (IT) was considered a creative and strategic profession. These individuals developed applications, integrated systems, architected data structures, and were responsible for many of the most strategic technologies in business.

Continue reading “Is IT a profession in trouble?”