The digital workplace: Using a distinctive, digitally enabled employee experience to drive value in mergers, acquisitions, and divestitures

The digital workplace: Using a distinctive, digitally enabled employee experience to drive value in mergers, acquisitions, and divestitures

Posted by Matt Usdin, Ed Alexander, and Kyle Forrest on May 26, 2017.

Merger and acquisition (M&A) and divestiture activity has been exceptionally strong the last several years – setting a record in 2015 with more than $5 trillion in deals struck1 and $3.2 trillion in deals in 2016.2 This activity has been driven by a variety of factors, with many companies looking for opportunities to grow revenue, benefit from scale, access new markets and distribution channels, and accelerate their pivot to digital. While the opportunities are abundant, achieving value through the M&A life cycle remains a challenge.

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The HR cognitive advantage

The HR cognitive advantage

Posted by Rajesh Attra and Greg Vert on May 12, 2017.

In our first post on this topic, we addressed the question: Can robots replace HR? While the answer is “not entirely,” there is no doubt this technology represents both a significant disruptor and opportunity for HR. To back it up, our team has spent the last couple months working with early adopter clients and deploying internal Deloitte pilots to better understand the potential of robotics and cognitive solutions within the HR function. Our experience to date indicates there are three primary capabilities where digital options should be considered to supplement and augment the human talent in HR.

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Learning—The next frontier of digital HR

Learning—The next frontier of digital HR

Posted by Arthur Mazor, Praveen Kaushik, Jason Magill, and Manoj Parthasarathy on May 9, 2017.

Are we entering a golden era of technology solutions that enable lifelong learning and development? From the emergence of learning experience platforms, virtual and augmented reality courses, and on-demand mobile content to data analytics, it seems that every aspect of learning technology is taking a massive leap forward with a goal toward “always on” lifelong learning–and creating an experience that places the learner front-and-center and becomes learner-led rather than organizationally driven.

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Technology is just one ingredient for High-Impact HR

Technology is just one ingredient for High-Impact HR

Posted by Arthur Mazor, Gary Johnsen, Justin Clark, and Bryanna Ransom on May 3, 2017.

We are in an age of disruption where businesses across multiple industries are being disrupted. Many companies and sometimes entire industries are succumbing to disruption faster than before: The average lifespan of a company listed in the S&P 500 index of leading US companies has decreased by more than 50 years in the last century, from 67 years in the 1920s to just 15 years today.1 Our rapidly changing world places a tremendous amount of pressure on organizations and HR leaders to improve business performance and productivity through innovation and people. As part of enabling performance through people, organizations have turned to investing in HR technology, with the promise to improve HR’s impact on the business. But many are finding that’s just not enough.

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HR your way

How the next-generation digital workplace can power a deeply personalized HR customer experience

HR your way

Posted by Michael Gretczko and Daniel John Roddy on March 09, 2017.

Business disruption is rampant—new business models, new technologies, a challenging economic environment, and the overall quickening pace of business are all disruptive to “business as usual.” Workforce demographics and trends—retiring boomers, high-expectation millennials, workforce-on-demand models, team-based work—are another disruption. It is incumbent on HR to find ways to “hack” these disruptions for their customers, leveraging the digital workplace to customize the HR customer experience according to each individual’s unique needs in the face of this almost constant change.

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Simplifying the workplace—and life: Connecting HR customers to what matters most

Simplifying the workplace—and life
Posted by Michael Gretczko and Daniel John Roddy on January 12, 2017.

Much has been written about “digital HR” and the challenge for HR to reinvent itself for the digital age. Deloitte’s vision of digital HR is of a sustainable HR function that maintains a dynamic tension between operating efficiency and creative disruption. In an age of disruption, HR will need to continue to evolve its operating model, service delivery model, and enabling technology platform—the “digital workplace”—to continuously hack the disruptions and deliver solutions designed around the HR customer experience.

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Workday Learning: A new disruptor in the fast-paced learning market

Workday Learning: A new disruptor in the fast-paced learning market
Posted by Jason Magill, Manoj Parthasarathy, and Walt Sokoll on November 30, 2016.

In Bersin by Deloitte’s new report previewing 2017’s top nine trends disrupting HR technology, the learning market is featured for its ongoing massive evolution. Driven by cultural, demographic, and business realities, learning and development (L&D) is being viewed as essential not only to ensure a suitably skilled and competent workforce but also to attract talent (particularly Millennials) in the first place. According to the report, “[the] entire marketplace of corporate learning tools is being turned on its head….”1 We’ve had the chance to observe this firsthand with the introduction of Workday Learning, a new entrant in the fast-paced, cloud-based learning market.

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Can robots replace HR?

Can robots replace HR?
Posted by Michael Gretczko and Rajesh Attra on November 17, 2016.

Automation and artificial intelligence are hot topics these days, to the extent President Obama has recently started to position the future of smarter technologies as a critical topic for his successor to address.1 This transformation has broad impacts, but the changes expected in the HR function and the overall workplace are of significant interest.

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The path to HR sustainability

From the digital workplace to digital HR to sustainable HR

The path to HR sustainability
Posted by Michael Gretczko on October 27, 2016.

For those of us active in the realm of HR and business, “digital HR” and the “digital workplace” have been hot topics. But as is often the case with new terminology and buzzwords, they can mean different things to different people. We’ve thought a lot about the challenges HR faces and the role of “digital” in addressing them, and it’s more encompassing than many of the definitions we’ve seen. The digital workplace is what powers digital HR, which in turn enables HR to sustain itself in the face of disruption.

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