Posted by John Malikowskion June 10, 2011
HR’s ascent into the cloud is one of six revolutionary trends in our Human Capital Trends 2012 report. Why? Because in the past 24 months, a couple of factors have converged to create a “perfect storm” of opportunity for HR organizations to leverage the usage and availability of Software-as-a-Service (SaaS) technology.
First, businesses expect more from HR than HR has been able to deliver in the past. For example, during the downturn, company leaders were asking HR to help make critical talent decisions: Who are the right people for us? Who has the best potential long-term? Where should they be located? In my experience, leaders felt HR fell short in being able to answer those questions. Now, as the economy is recovering, leaders are becoming even more demanding that HR be able to support critical decisions necessary for the business to grow. HR transformation provides opportunities for operational excellence, but is also enabling HR to focus and deliver value to important business areas:
Second, just as HR was being asked to do more, cloud and SaaS HR technologies have evolved to enable more, with broader functionality, intuitive usage and entirely new offerings that weren’t available a few years ago. Key advantages of SaaS:
So, two storm fronts have converged into one large opportunity. Demand for greater HR involvement in the business is met by a robust supply of enabling SaaS technologies.
Big requests. Big capabilities. The perfect storm for HR and SaaS to create waves.
|John Malikowski is a principal in Deloitte Consulting’s Human Capital practice with over 25 years of experience in Human Resources (HR) and large scale project management. He is currently the National leader for Deloitte’s Workday practice.|